Terms & Conditions

✦ Terms & Conditions ✦

Welcome to Framestory. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

Last Updated: March 2026

📜 1. General

By using the Framestory website, you confirm that you are at least 18 years old, or are accessing the website under the supervision of a parent or guardian. Continued use of our website constitutes your acceptance of these terms.

🖼️ 2. Products

We strive to display our products as accurately as possible. However, slight variations in colour or design may occur due to differences in screen settings and lighting conditions. These minor differences do not constitute a defect.

💰 3. Pricing & Payments

  • All prices are listed in INR (₹) and are subject to change without prior notice.
  • We offer secure payment options including Prepaid and Cash on Delivery (COD).
  • All transactions are processed through encrypted, trusted payment gateways.

🚚 4. Shipping

  • Orders are processed within 1–2 business days of confirmation.
  • Delivery is estimated within 4–7 working days depending on your location across India.
  • Shipping timelines may vary during peak seasons or due to unforeseen circumstances.

🔄 5. Returns & Replacements

We offer replacements only for damaged or defective products. If you receive a damaged item, please contact us within 48 hours of delivery with photos of the product and packaging.

Please refer to our Return & Refund Policy for complete details on eligibility and the process.

🔒 6. Intellectual Property

All content on this website — including images, text, designs, and branding — is the exclusive property of Framestory. Reproduction, distribution, or use of any content without prior written permission is strictly prohibited.

⚠️ 7. Limitation of Liability

Framestory shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.

⚖️ 8. Changes to These Terms

Framestory reserves the right to update or modify these Terms & Conditions at any time without prior notice. We encourage you to review this page periodically to stay informed of any changes.

📞 9. Contact Us

Have questions about these terms? We're happy to help.

✉️ framestory53@gmail.com    📲 WhatsApp Us

Thank you for choosing Framestory — where every wall tells a story. ✦