Shipping Policy
✦ Shipping Policy ✦
At Framestory, we take great care in delivering your frames safely and swiftly to your doorstep. Here's everything you need to know about our shipping process.
Last Updated: March 2026
🎉 Exclusive Offer for All Customers
Get 10% OFF on every order — prepaid & COD both!
Discount is automatically applied at checkout for all orders.
🚚 Shipping & Delivery
- ✅ Prepaid Orders — Enjoy FREE shipping across India. No minimum order value required.
- 💰 COD Orders — A nominal shipping fee will be applicable at checkout.
⏱ Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation via email or SMS once your order is placed.
📦 Delivery Timeline
- Once dispatched, delivery typically takes 4–7 working days depending on your location.
- Metro cities may receive orders sooner; remote areas may take slightly longer.
- Delivery timelines may vary during peak seasons, festivals, or unforeseen circumstances.
🔍 Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS. You can use the tracking link to monitor your delivery in real time.
🛡️ Safe Packaging
Every Framestory order is carefully packed to ensure your frames arrive in perfect condition. We use protective packaging designed specifically for wall art and frames.
⚠️ Shipping Delays
While we strive to deliver on time, occasional delays may occur due to courier issues, weather conditions, or high demand periods. If your order is delayed beyond the estimated timeline, please don't hesitate to reach out to us.
📞 Need Help With Your Shipment?
For any shipping queries, tracking issues, or delivery concerns — we're just a message away.
✉️ framestory53@gmail.com 📲 WhatsApp Us
We strive to deliver your orders as quickly and safely as possible.
Thank you for choosing Framestory — where every wall tells a story. ✦