Privacy Policy
✦ Privacy Policy ✦
Your trust is the foundation of everything we do at Framestory. This policy explains how we handle your personal information — transparently and responsibly.
Last Updated: March 2026
📋 What Information We Collect
When you visit our store or place an order, we may collect the following:
- 👤 Personal Details — Name, email address, and phone number
- 📦 Shipping & Billing Address — To deliver your order accurately
- 💳 Payment Information — Securely processed via trusted payment gateways (we never store your card details)
- 📱 Device & Browsing Data — To improve your shopping experience on our site
🔒 How We Use Your Information
Your data is used solely to serve you better:
- ✅ Processing and fulfilling your orders
- ✅ Sending order confirmations and shipping updates
- ✅ Providing customer support and resolving queries
- ✅ Sending occasional promotional offers (you can opt out anytime)
- ✅ Improving our website and overall shopping experience
🚫 What We Never Do
We are committed to protecting your data. We will never:
- ❌ Sell, rent, or trade your personal information to third parties
- ❌ Store your credit/debit card details on our servers
- ❌ Share your data without your consent, except where required by law
💰 Payment Security
All transactions on Framestory are processed through secure, encrypted payment gateways. Your financial information is handled with the highest level of security and is never stored on our servers.
📧 Communication Preferences
We may occasionally send you order updates, important notifications, or promotional offers. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
⚖️ Your Rights
You have the right to:
- 🔍 Request access to the personal data we hold about you
- ✏️ Request corrections to inaccurate information
- 🗑️ Request deletion of your data (subject to legal obligations)
📞 Contact Us About This Policy
If you have any questions or concerns about this Privacy Policy, we're here to help.
✉️ framestory53@gmail.com 📲 WhatsApp Us
By using the Framestory website, you agree to the terms of this Privacy Policy.
Thank you for trusting us with your home — and your data. ✦